Privacy Policy

1. Introduction

Eagle Travel Marketing provides ethical lead generation and marketing services related to travel inquiries. We are committed to protecting user privacy and handling personal information in a transparent, secure, and compliant manner. This Privacy Policy explains how personal information is collected, used, and protected, including information related to Application-to-Person (A2P) messaging.

2. Information We Collect

We collect personal information only when users voluntarily submit it through our website or marketing channels. This information may include a name, phone number, email address, travel inquiry details, and communication consent records. Information is collected through user-initiated actions such as website forms, landing pages, advertisements with clear disclosure, SMS opt-in forms, and phone calls initiated by the user. We do not obtain personal information through unauthorized sources.

3. How Information Is Collected

Personal information is collected through explicit opt-in methods that clearly explain the purpose of the communication. Users provide information knowingly and voluntarily through online forms, SMS opt-in disclosures, or direct inquiries.

4. Use of Phone Numbers

Phone numbers are used solely for purposes directly related to the user’s inquiry. This includes responding to requests, providing relevant travel information or quotes, follow-up communication related to the inquiry, and customer service or service-related updates. Phone numbers are not used for unrelated marketing purposes.

5. SMS, Calls, and Email Communications

Communications may be delivered via SMS (Application-to-Person messaging), phone calls, or email. All communications are sent only to users who have provided express consent, are relevant to the user’s inquiry, and comply with applicable A2P messaging guidelines and anti-spam laws. Messages include clear opt-out instructions, such as replying STOP to unsubscribe, and are sent at a reasonable frequency.

6. Consent and Opt-Out

Users provide express consent to receive communications by submitting forms or opting in through clearly disclosed methods. Consent is not a condition of purchase. Users may opt out of SMS communications at any time by replying STOP or by contacting us directly. Opt-out requests are honored promptly.

7. Third Party 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging infrastructure providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

8. Use of Service Providers

We use trusted platforms strictly to support business operations such as SMS delivery, data management, and customer support. These platforms process information only as necessary to perform services on our behalf and are required to maintain confidentiality and security. All use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

9. Data Protection Practices

We implement appropriate technical and organizational measures to protect personal information, including secure data storage, restricted access, and the use of reputable communication platforms. Personal information is retained only for as long as necessary to fulfill its intended purpose.

10. Regulatory Compliance

Eagle Travel Marketing complies with applicable privacy and communication regulations, including A2P messaging requirements and relevant anti-spam laws. We operate with regulatory awareness and a commitment to responsible data handling.

11. Contact Information

Questions regarding this Privacy Policy or our data practices may be submitted through the contact information provided on our website.